Accounts

I can’t find my financial institution

Here are a few tips for locating your financial institution:

– If there are any numbers, try spelling them out and vice versa. For example, try First National Bank instead of 1st National Bank and vice versa.
– If there are any abbreviations, try spelling them out. For example, try Virginia Credit Union instead of VACU.
– Try searching the web address you use to log in. For example, try verified.capitalone.com or capitalone.com if searching for Capital One didn’t work.

Still can’t find a financial institution? Then switch the data aggregation provider by hitting the “Connect with Plaid” button and try searching for your institution again.

If you are still unable to locate the financial institution, it is likely not supported.

And remember that PocketGuard supports financial institutions from the US, UK, and Canada only.

Author

Vladyslav Sukhovyi
Vladyslav Sukhovyi

Customer Success Manager

Vlad has led PocketGuard's Help Center and user support since 2021. With a technical degree in hand, he draws on thousands of real user inquiries – bank connections, transactions, Plus subscriptions, profile settings – to keep every article accurate and reviews them after major app releases.

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