We align company interests with your interests. When you are paying for the service, you are the customer. You call the shots, and the company builds what you want and need. If it doesn’t, you cancel your subscription. This aligns with incentives and ultimately leads to a much better user experience. That’s why we don’t sell your data, we don’t show ads and we earn our money exclusively by selling subscriptions and better service.
We are a customer-focused company that values customer feedback and suggestions. The PocketGuard customer support team is known for its speed and efficiency. Just share your problem or suggestion, and you will receive a prompt reply (usually within a few minutes, but no more than 24 hours). We frequently conduct user experience research through surveys and interviews to ensure that we understand and address all your needs.
We offer improved data connectivity and faster app speed. Personal finance tracking apps are most effective when they provide quick access to up-to-date and accurate data. Ensuring relevance and accuracy requires significant effort and investment. Subscription-based services need to continuously invest in enhancing their data architecture to retain their clients. We utilize various data providers to ensure the best aggregation and the most extensive bank connectivity for you.
We take your privacy seriously, especially when it comes to your financial data. This information is highly sensitive and valuable to advertisers. Do you want your data sold to advertisers and other data brokers? To protect you, we have developed our own algorithm to monitor suspicious transactions and identify fraudsters who steal bank credentials. We also use PocketGuard to test these fraud prevention actions. Our solutions include identifying hackers, blocking them, and refunding money to our customers. Since 2014, we have been committed to keeping your money safe with PocketGuard.
It is a more sustainable business. Investing time in learning and setting up a new personal finance app should be worth it. You want the app to be sustainable and continually improve, rather than risk it becoming stagnant or going out of business. The subscription model offers a better chance of long-term success.
