Insights and transactions

I found duplicate transactions

  1. Start with verifying that you don’t have 2 accounts with the same transactions linked to the app. If so, hide one of the accounts. You can find out how to do it HERE.
  2. Also, check for duplicate accounts and leave only 1 of them if any are found.
  3. Then try to sign out of the app and then sign back in as, usually, this simple action helps.
  4. If the issue persists, please email us at support@pocketguard.com. Don’t forget to provide a screenshot of the duplicate transactions to speed up the bug-fixing process.  
Back to the list of help articles