Hiro Is Shutting Down: What Users Need to Do Before May 13, 2026
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Hiro Is Shutting Down: What Users Need to Do Before May 13, 2026

If you’ve been using Hiro, now is the time to take action. Hiro has declared that it is becoming part of OpenAI and the Hiro product itself will cease to operate by April 20, 2026. The option of new signups has already been shut down, and the existing users have only a few days to export their data, after which it will be deleted.

As Hiro announced, until May 13, 2026, it is still possible to log in to the service and export your data. Any personal information will then be destroyed permanently on Hiro servers after that date. The company further mentions that user information is not to be shared with OpenAI.

What the Hiro Shutdown Means for Users

For Hiro customers, this is less about corporate news and more about a deadline. If you have account history, settings, or financial information stored in Hiro, the most important thing to do now is make sure you save what you need before access ends. Hiro says data export is available from Settings in its web app.

Product access and export access have also an important difference. Current users will have up to April 20, 2026, to use the Hiro app. The product will cease to work after that, but users can continue to sign in to the Hiro web app to export their data until May 13, 2026. Hiro further states that its iOS app will cease to operate as of April 20 and that the users will need to use the web app to export data.

What Hiro Users Should Do Next

  1. As soon as possible, log in to your account. Although you may not be prepared to switch to a different finance app by now, it is a good practice to make sure you still have access to your Hiro account and review what information you need to preserve.
  2. Export your data from Hiro’s web app. Hiro says users can export all of their data from Settings on the web app. If your transaction history or account records matter to you, it’s better to save them now rather than wait until the last minute.
  3. Remember May 13. This is the most important date to existing users. Hiro adds that all personal data will be destroyed after May 13, 2026, so you should download anything of interest before that time.
  4. Delete your data earlier if you prefer. If you do not want to wait until the final deletion date, Hiro says users can delete their account and data earlier from Settings.
  5. Decide where you’ll manage your money next. Once your data is exported, the next step is rebuilding your day-to-day money workflow somewhere else – including linked accounts, recurring bills, categories, and your monthly budget. The sooner you do that, the easier it is to stay on top of your finances without interruption.

How to Move from Hiro to PocketGuard

If you’re looking for a next step after Hiro, one practical option is PocketGuard. This app has already published migration guidance for people moving from Mint, and many of the same steps apply here too: create an account, link your financial institutions, review recurring merchants, set up categories, and rebuild your monthly budget.

PocketGuard allows importing transactions as well and claims it has an Import Transactions feature that allows users to upload transaction history. It implies that by exporting usable account or transaction data of Hiro, you can potentially import some of that history into PocketGuard when you start up your new system.

PocketGuard serves approximately 18,000 financial institutions, which it serves via web, iOS, and Android; is able to automatically find recurring bills and income; and also offers budgeting and debt payoff planning features. These basics are more important than anything to users who walk out of a finance application and attempt to reorient themselves as quickly as possible. 

The Hiro shutdown is a reminder that when a finance app goes away, the most important thing is not the headline, it’s the transition plan. When you have a Hiro account, the priority is now straightforward and easy; you need to log in, export your data, and pick a new location to continue working with your finances before the deadline.

You can bring yourself to leave Hiro and restock your budget without having to start over, and PocketGuard can assist you in reconnecting your accounts, getting a clear view of your money again, and rebuilding your budget.

Transition Checklist: Moving From Hiro to PocketGuard

If you’re currently using the Hiro app, the most important thing is to save your data before access ends — and then rebuild your budgeting setup somewhere new as smoothly as possible. Hiro says the product will stop functioning on April 20, 2026, users can still export data until May 13, 2026, and all personal data will be permanently deleted after that date.

Hiro shutdown checklist

Hiro app is closing soon – these are the steps to take right now so you don’t lose your data.

  • Log in to your Hiro account as soon as possible. Make sure you still have access and review what information you want to keep before the shutdown timeline gets tighter.
  • Export your Hiro data from Settings in the web app. Hiro says users can export all of their data from Settings in the Hiro web app.
  • Do not wait until the last minute. The Hiro product will stop working on April 20, 2026, and data export will only be available until May 13, 2026. After that, personal data will be permanently deleted.
  • If you use the Hiro iOS app, switch to the web app for export. Hiro says the iOS app will only continue working until April 20, 2026. After that, users should log in through the web app to export data before the final deadline.
  • Contact Hiro support if needed. Hiro says support will remain available during the wind-down period, with a focus on helping users export their data. Contact: help@hirofinance.com.

PocketGuard transition checklist

Before you do anything else, make sure your data is saved – here’s what to do before access ends:

  • Create your PocketGuard account. Sign up on the web app or install PocketGuard on iOS or Android.
  • Link your bank accounts, credit cards, and other financial accounts. PocketGuard says it supports around 18,000 financial institutions and lets users sync accounts in one place.
  • Review recurring bills and income. PocketGuard recommends checking and editing recurring merchants, including income and bills, after linking accounts.
  • Set up your categories and monthly budget. Once your accounts are connected, review spending categories, create custom categories if needed, and rebuild your monthly budget plan.
  • Bring over transaction history if your exported files are compatible. PocketGuard supports transaction imports through its Import Transactions feature. If your Hiro export includes usable transaction history in a compatible format, this may help you preserve some of your historical records.
  • Recreate your core money workflow. Your goal is not just to replace one app with another, but to restore the habits that matter: tracking spending, reviewing recurring bills, checking cash flow, and keeping your budget current. PocketGuard positions itself around budgeting, recurring transaction tracking, and debt payoff planning, which can make that transition easier. The same steps that helped Mint users rebuild their finances apply here too – you can follow PocketGuard’s migration guide as a practical starting point.

Final reminder

Make the move before your Hiro data disappears. The most important step is simply not to lose momentum. Export your Hiro data, choose your next app early, and give yourself enough time to reconnect accounts and rebuild your budget before the deadline passes.

If you’re moving on from Hiro, the best next step is to make the transition early – while you still have access to your data. Once your export is saved, you can set up PocketGuard, reconnect your accounts, review your recurring bills, and rebuild your monthly budget with less stress and less guesswork.

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